How are Maloha Macadamias different from other macadamias?
Maloha macadamias are 100% Hawaiian grown. Most macadamia products found through grocery, drug and mass retailers are purchased from foreign countries for their cheap prices. These macadamia nuts are always inferior in quality. Hawaiian grown macadamias have a flavor, texture, and appearance that is not comparable to any other macadamia nut.
At Maloha we go even further to ensure that you are getting the best macadamias in the world.
Why are Maloha gifts perfect for gift giving?
Maloha offers the perfect rare gift. They are unique and almost impossible to find outside of Hawaii. On this private plantation, H. Maloha is only allowing 13 of each product a day to be shipped to the rest of the world. No more. His reasons not entirely revealed or known. This is truly a rare gift.
Do you have a catalog?
No. Currently our macadamias are available only through our on-line web site catalog.
When will my order arrive?
Please allow 3-7 business days from the day we receive your order for your package to arrive.
Do you deliver to P.O. Boxes?
Sorry we can not deliver to P.O. Boxes. However, you can send your Maloha macadamias to a neighbor or friend to be delivered to you.
What if I receive something that I am not happy with?
At Maloha, we stand behind our products.
If you are not completely satisfied with your purchase from us for any reason at all – we’ll replace your purchase or refund your money, whichever you prefer.
When you order from Maloha, your satisfaction is always unconditionally guaranteed…. so you can order with complete confidence. If at any time you have problems with an order, simply contact us toll free at 1-877-3-MALOHA.
Or, feel free to send us an email 24 hours a day 7 days a week to custserv@maloha.com.
What forms of payment do you accept?
We accept the following methods of payment for orders:
- Visa
- MasterCard
- American Express
- Discover
Can I order over the phone?
Yes, we understand that even though our site is secure, ordering online is a new experience for many customers. Please call us at 1-877-3-MALOHA to order via phone. We will be happy to assist.
Is online shopping secure?
At maloha.com, our utmost priority is ensuring that your personal and credit card information is secure and your privacy respected. We take every precaution to ensure you don’t have to worry about credit card safety.
We guarantee that every transaction you make with us will be 100% secure. This means you pay nothing if unauthorized charges are made to your card as a result of shopping here.
Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address so that unauthorized persons cannot access it over the Internet.
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00.
At maloha.com we want your shopping experience with us to be fun and secure.
How should I keep my Maloha macadamias fresh?
To keep macadamias fresh, we suggest storing them in an airtight container, preferably in the refrigerator. Maloha macadamias are carefully vacuum-sealed to ensure a minimum shelf life of one year for unopened containers. After you open the container your macadamias will be delicious and flavorful for several months if stored properly. |
